Have your Account ID ready.
Customers are issued a COMLUK Account ID to help identify their account and associated services. Include it whenever contacting Support or Billing.
Do not include passwords, PINs, card numbers, or security codes in email.
Contact COMLUK Solutions
Start in the right place.
Whether you are exploring a solution, need help with an existing account, have a billing question, or want to discuss an idea, choose the reason you are getting in touch and we will route you appropriately.
Contact routes
What can we help with?
Select the category that best matches your enquiry. Only the information relevant to that route will be shown.
General enquiries
Not sure where your question belongs?
Start here. General enquiries are for questions about COMLUK Solutions, the wider ecosystem, or anything that does not fit one of the other contact routes.
If your enquiry turns out to belong somewhere else, we can point you toward the appropriate route.
Email
comluksolutions@gmail.com
Your email app will open with the subject already prepared.
Send General Enquiry
Products & Sales
Tell us what you are trying to accomplish.
You do not need to know which COMLUK product is right for you before contacting us. Tell us what you are trying to do, what problem you are trying to solve, or which solution caught your attention.
We can help identify the most appropriate route, whether that is an existing COMLUK solution, a combination of tools, or simply more information before you decide.
Explore COMLUK solutions
Product enquiry
Start with the problem.
The email template asks what you are trying to accomplish and which product, if any, you already have in mind.
Discuss a Solution
Support
Need help with an existing COMLUK product or service?
If you already have an account with COMLUK Solutions, include your COMLUK Account ID. It helps us identify your account and locate the relevant product or service information more quickly.
Please also include the product or service you are using and a brief description of the issue. Never send passwords, PINs, or security codes by email.
Go to Support
Existing customers
Have your Account ID ready.
The prepared email includes fields for your Account ID, product or service, and issue.
Request Support
Billing
Billing, subscriptions and payments.
Use this route for questions about invoices, subscriptions, renewals, hosting, or payments. Existing customers should include their COMLUK Account ID and, where available, the invoice or transaction reference connected to the enquiry.
If you simply need to make a payment or renewal, the Payments section may get you there faster.
Go to Payments
Billing enquiry
Include the relevant reference.
The prepared email includes fields for your Account ID, invoice or transaction reference, and the service involved.
Contact Billing
Business & Collaboration
Let’s build something useful.
COMLUK Solutions is open to conversations with businesses, organizations, and individuals who have a practical problem that may benefit from a focused digital solution.
That may mean adapting an existing COMLUK product, exploring how several parts of the ecosystem can work together, or discussing a problem that requires something different.
Start by telling us what you are trying to accomplish.
Start a conversation
Lead with the problem.
The prepared email gives you space to describe your organization, goal, and any relevant COMLUK product.
Start a ConversationBased in Jamaica. Digital by nature.
COMLUK Solutions is based in Jamaica. Because many COMLUK products and services are digital, availability may extend beyond Jamaica depending on the solution involved.
Availability, delivery, support, and payment options may vary by product and location.
Direct contact
comluksolutions@gmail.com
1-876-344-2334
Information you provide when contacting COMLUK Solutions will be used to respond to your enquiry and handled in accordance with our Privacy Policy.